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Upserve® Overview
Upserve®, originally Swipely® acquired a full-service restaurants POS platform from Groupon® in 2016. Specifically designed by restaurant people, Upserve® merges an easy to use interface with powerful POS features to modernize and streamline your restaurant operations.

Upserve® Pros and Cons

PROS
  • Fast learning curve, easy to use. Runs both on iOS and Android tablets.
  • Reports and menus can be handled online through a web-browser. Still runs when restaurant or Upserve® is offline.
  • Flat-rate pricing model at 2.49% + $0.15/transaction

CONS

  • Consumer-grade tablets may have issues: cables, broken screens, wifi connectivity etc.
  • When offline, card acceptance risk in on the owner. May be OK if average check is low, but not so for high-end places

Upserve® is Best For:
  • Restaurants, Cafes
  • Bars, Nightclubs

Upserve® Cost
  • Upfront equipment costs
  • Starting Price $119/month
  • Advanced options available in PRO and PRO PLUS plans (starts with $249/month and $399/month)
      Tech. Features
      Upserve®
      Locally installed
      Cloud based
      Multi-store management
      Integrated eCommerce
      Remote access
      Built-in reports and analytics
      Ease of use
      Inventory management
      Loyalty programs
      Gift cards.
      Special orders and layaways.
      Table management
      Pay-at-the-table
      Credit card processing when offline
      24/7 Phone support
      24/7 Chat support
      In-person training
      Online training
      Online docs
      Backend integration
      Third party apps
      Upserve® vs.