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Toast® Overview
Founded in 2012, Toast® is a cloud-based POS system that specializes in software for the food and beverage industry. Toast® POS offers restaurant management solutions that include features like inventory management, staff management, restaurant analytics, and more.

Toast® Pros and Cons

Pros
  • 80 percent of Toast's® implementation team has restaurant experience
  • Specializes in the food and beverage industry
  • Many third-party integrations

Cons
  • Guided system installation starts at $499
  • Customer support is primarily online
  • High monthly fees and costly hardware make Toast® one of the more expensive options for small businesses
  • Hand-held devices work on WiFi only and can easily drop internet connection

Toast® is Best For:
  • Restaurants
  • Bars
  • Bakeries/cafes

Toast® Cost
  • Upfront equipment costs
  • Setup costs
  • Monthly fees starting at $79/month
Features
Restaurant
Features
Toast®
Real-time Inventory management
Item modifiers
Item variants
Ingredient tracking
Kitting (Combos)
Cost Tracking
Split checks
Table management
Tips management
Delivery management
Table management
Waitlist management
Reservation management
Happy hour pricing
General Features
Toast®
Cloud-based
Ease of use
Multi-location support
Discount and promotion management
Consumer-grade hardware
Commercial-grade hardware (rugged)
Digital receipts
Custom user interface
Cash management
Offline access
Bulk inventory import and export
Age verification
Free trial
Reporting &
Analytic
Features
Toast®
Real-time reporting
Sales reports
Commission reports
Shift reports
Customer reports
Predictive analysis
Tax detail reports
Discount detail reports
Void reports
Cash drawer reporting
Track pay-ins and payouts
Vendor
Management
Features
Toast®
Purchase order management
Vendor management
Item price history
Employee
Management
Features
Toast®
Employee commission
Time clock
Employee Scheduling
3rd party app
Payroll
3rd party app
Role-based &
custom
user permissions
Payment
Acceptance
Features
Toast®
NFC
EMV
Swipe
Keyed-in
Electronic signature capture
Offline payment processing
Payment processor agnostic
Pay-at-the-Table
Mobile payments
PCI DSS compliance
Customer
Loyalty and
Marketing
Features
Toast®
Gift cards
Customer database / CRM
Email marketing
Loyalty program
Customer (House) accounts
Third-Party Integrations
Toast®
Ecommerce
n/a
Online ordering and delivery
Email marketing
Reputation management
Employee scheduling
Loyalty program
POS Hardware
Features
Toast®
Touchscreen monitor
iPad
Android tablet
Windows tablet
1D barcode scanner
2D barcode scanner
Digital scale
Cash drawer
Customer facing display
Keyboard
Digital Signage
Industry
Toast®
Full-service restaurant
Quick-service restaurant
Retail
Salon and spa
Toast® vs.

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