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Harbortouch vs. TouchBistro®
Harbortouch vs. TouchBistro® Comparison
Harbortouch Pros and Cons
Pros
No up-front costs — perfect for small businesses
Harbortouch offers POS programming and implementation services for free
24/7 customer support and online documentation
Cons
The commitment for free equipment (three years)
Harbortouch is Best For:
Retail stores
Convenience stores
Liquor stores
Full-service restaurants
Bars and nightclubs
Quick-service restaurants
Coffee shops
Food trucks
Pizzerias
Salons and spa
Harbortouch Cost
Echo: $29/month
Elite: $39/month
Salon and Spa: $39/month
TouchBistro® Pros and Cons
Pros
TouchBistro® offers customer support 24/7/365
You can try before you buy by enrolling in their free trial
Integration to a variety of business management solutions
Cons
Lacking functionality to support multi-location restaurants
The naturally harsh environment of restaurants is no match for consumer-grade hardware (iPads)
No local support
TouchBistro®
is Best For:
Coffee shops
Small restaurants
Food trucks
Breweries
Bars
TouchBistro®
Cost
Upfront equipment costs
Monthly fees starting at $69/month
Side-by-Side POS Comparison
swipe tables on mobile
Restaurant
Features
Harbortouch
TouchBistro®
Real-time Inventory management
Item modifiers
Item variants
Ingredient tracking
Kitting (Combos)
Cost Tracking
Split checks
Table management
Tips management
Delivery management
Table management
Waitlist management
Reservation management
Happy hour pricing
General
Features
Harbortouch
TouchBistro®
Cloud-based
Ease of use
Multi-location support
Discount and promotion management
Consumer-grade hardware
Commercial-grade hardware
Digital receipts
Custom user interface
Cash management
Offline access
Bulk inventory import and export
Age Verification
Free trial
Reporting &
Analytic
Features
Harbortouch
TouchBistro®
Real-time reporting
Sales reports
Commission reports
Shift reports
Customer reports
Predictive analysis
Tax detail reports
Discount detail reports
Void reports
Cash drawer reporting
Track pay-ins and payouts
Vendor
Management
Features
Harbortouch
TouchBistro®
Purchase order management
Vendor management
Item price history
Employee
Management
Features
Harbortouch
TouchBistro®
Employee commission
Time clock
Employee Scheduling
3rd party app
Payroll
Role-based &
custom
user permissions
Payment
Acceptance
Features
Harbortouch
TouchBistro®
NFC
EMV
Swipe
Keyed-in
Electronic signature capture
Offline payment processing
Payment processor agnostic
Pay-at-the-Table
Mobile payments
PCI DSS compliance
Customer
Loyalty and
Marketing
Features
Harbortouch
TouchBistro®
Gift cards
Customer database / CRM
Email marketing
Loyalty program
Customer (House) accounts
Third-Party
Integrations
Harbortouch
TouchBistro®
Ecommerce
n/a
Online ordering and delivery
Email marketing
Reputation management
Employee scheduling
Loyalty program
POS Hardware
Features
Harbortouch
TouchBistro®
Touchscreen monitor
iPad
Android tablet
Windows tablet
1D barcode scanner
2D barcode scanner
Digital scale
Cash drawer
Customer facing display
Keyboard
Digital Signage
Industry
Harbortouch
TouchBistro®
Full-service restaurant
Quick-service restaurant
Retail
Salon and spa