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Harbortouch vs. Toast®
Harbortouch vs. Toast® Comparison
Harbortouch Pros and Cons
Pros
No up-front costs — perfect for small businesses
Harbortouch offers POS programming and implementation services for free
24/7 customer support and online documentation
Cons
The commitment for free equipment (three years)
Harbortouch is Best For:
Retail stores
Convenience stores
Liquor stores
Full-service restaurants
Bars and nightclubs
Quick-service restaurants
Coffee shops
Food trucks
Pizzerias
Salons and spa
Harbortouch Cost
Echo: $29/month
Elite: $39/month
Salon and Spa: $39/month
Toast® Pros and Cons
Pros
80 percent of Toast's® implementation team has restaurant experience
Specializes in the food and beverage industry
Many third-party integrations
Cons
Guided system installation starts at $499
Customer support is primarily online
High monthly fees and costly hardware make Toast® one of the more expensive options for small businesses
Hand-held devices work on WiFi only and can easily drop internet connection
Toast® is Best For:
Restaurants
Bars
Bakeries/cafes
Toast® Cost
Upfront equipment costs
Setup costs
Monthly fees starting at $79/month
Side-by-Side POS Comparison
swipe tables on mobile
Restaurant
Features
Harbortouch
Toast®
Real-time Inventory management
Item modifiers
Item variants
Ingredient tracking
Kitting (Combos)
Cost Tracking
Split checks
Table management
Tips management
Delivery management
Table management
Waitlist management
Reservation management
Happy hour pricing
General
Features
Harbortouch
Toast®
Cloud-based
Ease of use
Multi-location support
Discount and promotion management
Consumer-grade hardware
Commercial-grade hardware
Digital receipts
Custom user interface
Cash management
Offline access
Bulk inventory import and export
Age Verification
Free trial
Reporting &
Analytic
Features
Harbortouch
Toast®
Real-time reporting
Sales reports
Commission reports
Shift reports
Customer reports
Predictive analysis
Tax detail reports
Discount detail reports
Void reports
Cash drawer reporting
Track pay-ins and payouts
Vendor
Management
Features
Harbortouch
Toast®
Purchase order management
Vendor management
Item price history
Employee
Management
Features
Harbortouch
Toast®
Employee commission
Time clock
Employee Scheduling
3rd party app
Payroll
3rd party app
Role-based &
custom
user permissions
Payment
Acceptance
Features
Harbortouch
Toast®
NFC
EMV
Swipe
Keyed-in
Electronic signature capture
Offline payment processing
Payment processor agnostic
Pay-at-the-Table
Mobile payments
PCI DSS compliance
Customer
Loyalty and
Marketing
Features
Harbortouch
Toast®
Gift cards
Customer database / CRM
Email marketing
Loyalty program
Customer (House) accounts
Third-Party
Integrations
Harbortouch
Toast®
Ecommerce
n/a
Online ordering and delivery
Email marketing
Reputation management
Employee scheduling
Loyalty program
POS Hardware
Features
Harbortouch
Toast®
Touchscreen monitor
iPad
Android tablet
Windows tablet
1D barcode scanner
2D barcode scanner
Digital scale
Cash drawer
Customer facing display
Keyboard
Digital Signage
Industry
Harbortouch
Toast®
Full-service restaurant
Quick-service restaurant
Retail
Salon and spa